Installation guide

Install your eSIM step by step

Follow these instructions and your eSIM will be ready in under 3 minutes. No tools needed, just your phone.

Installation on iPhone (iOS)

Compatible with iPhone XR / XS or later and iPhone SE 2020+

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1-Click Installation (Pioneers 2026)

Simply tap the Install eSIM button you received in your email. Your iPhone will open settings automatically and you just need to tap Continue.

1

Open your email

Look for the email from eSIM Morocco with the subject Your eSIM for Morocco is ready. You will find your automatic installation button, the QR code and the manual details.

2

Alternative: Scan the QR code

If you prefer the traditional method, go to Settings > Mobile Data > Add eSIM > Use QR Code. Point the camera at the QR in the email.

3

Confirm and assign a name

iPhone will ask you to confirm the new plan. The initial name may be Carrier or Secondary. We recommend renaming it to Morocco for easy identification.

4

Configure the data line

Go to Settings > Mobile Data > Mobile Data and select your Morocco eSIM as the data line. Leave your primary SIM for calls and WhatsApp.

Tip: Install the eSIM before travelling while connected to WiFi. The plan will not start until your phone connects to Orange Morocco at your destination. Note that the operator name shown in settings is usually Carrier until it is activated.

On arrival in Morocco

Activate your data plan

Your eSIM is already installed. Now you just need to activate data when you arrive.

1

Enable data roaming

Go to Settings > Mobile Data > Options and enable Data Roaming. This is essential.

2

Select the eSIM as your data line

Go to Settings > Mobile Data > Mobile Data and select your eSIM (Morocco) as the primary data line.

3

All done! Browse without limits

Your phone will automatically connect to Orange Morocco at 4G/LTE speed. Enjoy your trip!

Troubleshooting

Problems with the QR code?

This QR code has already been used

Each QR code is single-use. If you have already scanned it, the eSIM should be installed on your phone. Look in Settings > Mobile Data for a plan called Morocco, Carrier or similar.

Cannot add the plan

Make sure you are connected to WiFi. If the error persists, restart your phone and try again. If it still does not work, contact us.

I accidentally deleted the eSIM

Contact us at [email protected] and we will send you a new QR at no extra cost.

Need personal assistance?

Contact support